What you can do with user management
With user management, you can:
Add multiple users to your account
Assign custom permissions per user
Control access to payments, payouts, transactions, and settings
Grant full admin access or limit access by role
Adding a new user
Go to dashboard.zavopay.com
Select Users from the left navigation menu
Click Add your first user (or Add user if users already exist)
A popup will open where you need to enter:
First name
Last name
Email address
Assigning permissions
After entering the user details, select the permissions you want to assign.
Full admin access
Grants access to all permissions
Recommended for owners or senior managers
Custom permissions
You can configure permissions individually for each user.
Payments
Access to:
Tap to Pay
Payment links
Terminals
Transactions
Access to:
View transactions
Create transactions
Process refunds
Send receipts
Balance and payouts
Access to:
View balances
View payouts
Create instant payouts
Generate payout reports
General
Access to:
Manage rewards
View profile and account settings
Manage locations
You can mix and match permissions based on each user’s role.
Saving and confirming access
Review the permissions you have selected
Click Add user
A confirmation screen will appear showing the access being granted.
Once confirmed, the popup will close.
Managing existing users
After adding a user, they will appear under Team members.
Select a user to:
Resend the invitation email
Remove the user
Edit or customise permissions
You can update permissions at any time by toggling access on or off and saving the changes.
Need more help?
Contact Zavo Support via the dashboard, mobile app, website, or your Account Manager.