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Taking a payment

John Goldsmith avatar
Written by John Goldsmith
Updated over 3 weeks ago

Overview

This guide explains how to take a card payment on your Zavo terminal and confirm the payment was successful.


Steps

  1. From the Home screen, tap the blue Zavo payment icon

  2. Enter the payment amount

  3. Tap Charge

    • You can use the on-screen calculator to add, subtract, multiply, or divide amounts

  4. The customer taps, inserts, or presents their card or device

  5. A payment confirmation appears on the screen


Using the calculator

The payment screen includes a built-in calculator.

You can:

  • Add (+)

  • Subtract (βˆ’)

  • Multiply (Γ—)

  • Divide (Γ·)

Once the final amount is shown, tap Charge to process the payment.


Payment confirmation

After the payment is completed:

  • A success notification appears on the terminal

  • The notification shows the most recent payment status

  • This allows you to quickly confirm whether the last payment was approved or declined

  • Tap the notification to dismiss it


After the payment

  • The transaction syncs instantly with your Zavo dashboard

  • The payment appears in transaction history in real time


Need more help?

Contact Zavo Support via the mobile app, dashboard, website, or your Account Manager.

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