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๐Ÿ“ž MOTO (Card Not Present) Payments

Zavo supports MOTO (Mail Order / Telephone Order) payments โ€” but to keep your account secure, this feature isnโ€™t enabled by default.

John Goldsmith avatar
Written by John Goldsmith
Updated over a month ago

๐Ÿ”“ How to Get MOTO Enabled

MOTO can be activated once you have:

  • 3+ months of safe payment processing history with Zavo
    โ€‹or

  • A 24-month payment processing statement from your previous provider

Once we review this, weโ€™ll enable MOTO on your account.


๐Ÿ“ž Taking a MOTO Payment (Card Not Present)

Once MOTO is enabled on your Zavo account, you can take payments by manually entering your customerโ€™s card details.


๐Ÿงพ How to Process a MOTO Payment

  • MOTO enabled for the first time: Restart your terminal
    Hold down the power button to restart the device after MOTO is activated.

  • Go to: Transactions > New Transaction

  • Enter your Transactions passcode
    Then select Continue

  • Select: Manual Key Entry

  • Enter the payment amount and confirm

  • Input the customerโ€™s card details on screen

  • Press Charge to complete the transaction
    โ€‹

Need help? Contact Zavo Support or reach out to your account manager.

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