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Configure receipt settings

This guide explains how to control which receipts are printed automatically on your Zavo terminal.

John Goldsmith avatar
Written by John Goldsmith
Updated over 3 weeks ago

Access receipt settings

  1. Log in to dashboard.zavopay.com

  2. Select Terminals from the left navigation menu

  3. Choose the terminal you want to manage

  4. Under Configuration, click Receipt settings


Receipt types

You can configure printing rules for:

  • Customer receipt – provided to the shopper

  • Merchant receipt – your business copy


Printing conditions

For each receipt type, you can choose whether to print when a payment is:

  • Approved

  • Declined

  • Cancelled

Toggle each option on or off based on your preference.


Save and apply changes

  1. Save your receipt settings

  2. Restart the terminal to apply the changes


Customising receipt content

To customise receipts with your:

  • Business name

  • Phone number

  • Logo

Contact Zavo Support or your Account Manager. Receipt content cannot be edited directly from the dashboard.


Need more help?

Contact Zavo Support via the mobile app, dashboard, website, or your Account Manager.

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