Buying a terminal upfront
If you purchase a terminal upfront from the Zavo Shop:
You will receive an order confirmation email
A VAT invoice will be sent to your email address
The invoice shows the total amount paid and VAT breakdown
Terminal rental plans (monthly billing)
If you are on a terminal rental plan:
Before payment
You will receive an email notifying you that your payment is due soon
After payment
The rental fee is automatically deducted from your Zavo balance
A VAT invoice is sent to your email
The invoice includes:
Amount charged
VAT amount
Billing period
The invoice is attached to the email for your records.
Viewing your billing and invoices
On web dashboard
Go to dashboard.zavopay.com
Log in to your account
Select Settings
Open Billing
In the billing section, you can:
View your current terminal plan
See your monthly terminal charges
View all past payments
Download individual VAT invoices
You will only be able to view the billing settings if you are currently on a terminal plan.
Need more help?
If you have questions about terminal billing or invoices, contact Zavo Support via the mobile app, dashboard, website, or your Account Manager.