How terminal orders work
A member of the Zavo sales team or partnership team places the order on your behalf
You do not need to order the terminal yourself
Once the order is placed, you will receive a confirmation email.
Order confirmation and tracking
After your terminal is ordered:
You will receive an order confirmation email
A follow-up email will be sent with your tracking number
You may receive delivery notifications as the shipment approaches your address
The delivery date will be shared in advance
Delivery details
Zavo terminals are shipped using:
DPD
Royal Mail
DHL
Delivery usually takes within 24 hours, depending on location and carrier.
Activating your terminal
To activate and start using your terminal, follow the Zavo Terminal Quick Start Guide.
The guide covers:
Registering your terminal
Connecting to the internet
Taking your first payment
Ordering additional terminals
Overview
You can order additional Zavo terminals directly from the Zavo dashboard or mobile app.
Order additional terminals from the dashboard
Go to dashboard.zavopay.com
Log in to your account
Select Terminals from the navigation menu
Click Shop terminals
You will be redirected to the Zavo Shop page
Choose the terminal you want to order and complete the purchase
Order additional terminals from the mobile app
Open the Zavo mobile app
Tap Terminals
Select Shop terminals
You will be redirected to the Zavo Shop page
Choose the terminal you want to order and complete the purchase
Need more help?
If you have questions about ordering or delivery, contact Zavo Support, your Zavo sales agent, or your Account Manager.