At Zavo, we strive to provide a safe and secure platform for all users. However, there are situations where we may need to close accounts, such as:
Deemed High Risk: Our payment partners assess accounts for risk, and in some cases, they may deem certain accounts too risky to continue processing payments.
Policy Violations: Accounts may be closed if activities violate Zavo’s terms and conditions or those of our payment partners.
In these cases, Zavo reserves the right to close accounts to protect the integrity of our platform and comply with regulatory requirements.
What Happens Next?
If your account has been closed due to risk assessment or policy violations, we recommend:
Reviewing the email sent to you for next steps or resolution options.
Contacting Support if you believe the closure was made in error or if you need further clarification.
We understand that account closures can be frustrating, and we’re here to help answer your questions and support you through this process. Please don’t hesitate to reach out to us at [email protected].